Habajee Privacy Policy — Your Data, Your Rights

1. Privacy Policy Overview

This privacy policy applies to all services provided by habajee through our website at habajee.net and our mobile application. When you create an account, make a deposit, play a game, or even just browse our pages, habajee may collect certain information about you. This policy is here to make sure you know exactly what happens with that information.

Habajee operates with a simple principle: we only collect what we need, we protect what we collect, and we never sell your personal data to anyone. Every piece of information you share with habajee is handled with care and in accordance with applicable data protection standards.

By using habajee, you consent to the data practices described in this privacy policy. If you do not agree with any part of this policy, please do not use our platform.

2. Information We Collect

Habajee collects different types of information depending on how you interact with our platform. Here is a breakdown of what we gather and when:

• Account registration data — when you sign up on habajee, we collect your full name, date of birth, email address, phone number, and the password you create. This information is essential for setting up and securing your account.
• Identity verification documents — as part of our KYC (Know Your Customer) process, habajee may ask you to submit a copy of your national ID card, passport, or driving licence. We may also request a recent utility bill or bank statement as proof of address.
• Financial information — when you make deposits or withdrawals on habajee, we collect details related to your payment method, including bKash, Nagad, or Rocket account numbers and transaction references. We do not store full bank card numbers on our servers.
• Gaming activity data — habajee records your betting history, game preferences, session durations, win/loss records, and bonus usage. This helps us improve our services and detect unusual activity.
• Technical data — when you access habajee, we automatically collect your IP address, browser type, device model, operating system, screen resolution, and referring URL. This data helps us optimize the platform for different devices.
• Communication records — if you contact habajee support via email or live chat, we keep a record of those conversations to improve our service quality and resolve any future disputes.

3. How We Use Your Data

Habajee uses the information we collect for the following purposes:

• To create, manage, and secure your habajee account.
• To verify your identity and comply with legal requirements, including anti-money laundering (AML) regulations.
• To process your deposits and withdrawals accurately and efficiently.
• To provide you with a personalized gaming experience on habajee, including game recommendations and tailored promotions.
• To monitor for fraudulent activity, suspicious transactions, and potential security threats on the habajee platform.
• To communicate with you about your account, including transaction confirmations, security alerts, and promotional offers (only if you have opted in).
• To analyse platform usage patterns so we can improve habajee's performance, fix bugs, and develop new features.
• To enforce our terms and conditions and resolve disputes between habajee and its users.

4. Data Sharing and Third Parties

Habajee does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:

• Payment processors — habajee shares necessary transaction details with payment service providers (such as bKash, Nagad, and Rocket) to process your deposits and withdrawals. These providers have their own privacy policies.
• Identity verification services — we may share your documents with trusted third-party verification providers to complete KYC checks as required by law.
• Legal obligations — habajee may disclose your information if required to do so by law, court order, or regulatory authority. This includes cooperation with law enforcement agencies investigating fraud or criminal activity.
• Service providers — habajee works with hosting providers, analytics tools, and customer support platforms that may process your data on our behalf. These providers are contractually bound to protect your information and use it only for the purposes we specify.

In all cases, habajee ensures that any third party receiving your data maintains adequate security standards and processes your information only as instructed by us.

5. Cookies and Tracking Technologies

Habajee uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. Here is how habajee uses them:

• Essential cookies — these are necessary for habajee to function properly. They handle things like keeping you logged in, remembering your language preference, and maintaining your session security. You cannot disable these without affecting site functionality.
• Performance cookies — these help habajee understand how visitors use our website by collecting anonymous data about page views, load times, and error rates. We use this information to improve platform performance.
• Functional cookies — these remember your preferences and settings on habajee, such as your preferred game category or display options, so you do not have to set them every time you visit.
• Analytics cookies — habajee uses analytics tools to track user behaviour patterns across the platform. This data is aggregated and anonymized, meaning it cannot be used to identify you personally.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features on habajee.

6. Data Storage and Security

Habajee takes the security of your personal data very seriously. We implement a range of technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and habajee servers.
• Encrypted storage for sensitive personal data, including identity documents and financial information.
• Strict access controls — only authorized habajee personnel with a legitimate business need can access your personal data.
• Regular security audits and vulnerability assessments of our systems and infrastructure.
• Firewalls, intrusion detection systems, and DDoS protection to safeguard the habajee platform.

While habajee takes every reasonable precaution to protect your data, no system is completely immune to security threats. We encourage you to protect your own account by using a strong, unique password and enabling any additional security features available on habajee.

7. Data Retention

Habajee retains your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account data is retained for the lifetime of your habajee account plus 5 years after closure, as required by regulatory standards.
• Transaction records are kept for a minimum of 5 years to comply with anti-money laundering regulations.
• Communication records with habajee support are retained for 3 years.
• Technical and analytics data is typically retained in anonymized form and may be kept indefinitely for statistical purposes.

When your data is no longer needed, habajee will securely delete or anonymize it so that it can no longer be associated with you.

8. Your Rights

As a habajee user, you have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data habajee holds about you at any time.
• Right to correction — if any of your personal information on habajee is inaccurate or incomplete, you have the right to request a correction.
• Right to deletion — you can ask habajee to delete your personal data, subject to any legal obligations that require us to retain certain information.
• Right to restrict processing — you can request that habajee limits how we use your data in certain circumstances.
• Right to data portability — you can request that habajee provides your data in a structured, commonly used format so you can transfer it to another service.
• Right to withdraw consent — where habajee relies on your consent to process data (such as marketing communications), you can withdraw that consent at any time.

To exercise any of these rights, contact habajee at [email protected]. We will respond to your request within 30 days.

9. Protection of Minors

Habajee does not knowingly collect personal information from anyone under the age of 18. Our platform is strictly for adults only. If we discover that a minor has created an account on habajee, we will immediately close the account and delete all associated personal data. If you believe a minor is using habajee, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

Habajee may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the effective date at the top of this page. For material changes that affect how habajee processes your personal data, we may also notify you via email or through an in-platform notification.

We encourage you to review this privacy policy periodically to stay informed about how habajee protects your information.

11. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how habajee handles your personal data, please get in touch with us:

• Email: [email protected]
• Our support team is available 24/7 and aims to respond within 24 hours.

You can also review our Terms and Conditions and Responsible Gaming page for more information about how habajee operates.